Privacy policy

1. Who we are

dotwall ("we", "us", "our") operates the website dotwall.co.uk. We are a web design and digital marketing agency based at Unit 9, Quorn Business Quarter, Mountsorrel, Loughborough LE12 7XF, United Kingdom.

2. Information we collect

We may collect the following personal data:

• Name and contact details (email, phone number) when you fill in a form
• Business name and website URL
• Usage data such as pages visited, time on site, and referral source
• Technical data including IP address, browser type, and device information

3. How we use your information

We use the data we collect to:

• Respond to enquiries and provide our services
• Send you a free homepage mock-up if requested
• Improve our website and user experience
• Comply with legal obligations

4. Cookies

We use essential cookies to ensure our website functions correctly. We may also use analytics cookies to understand how visitors interact with the site. See our cookie policy for full details.

5. Data sharing

We do not sell your personal data. We may share it with trusted service providers who assist us in operating our website and delivering services, such as form submission processors and hosting providers. All third parties are contractually obliged to keep your data secure.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above, or as required by law. Contact form submissions are retained for up to 24 months.

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability

To exercise any of these rights, email us at hello@dotwall.co.uk.

8. Contact

If you have questions about this privacy policy, please contact us at hello@dotwall.co.uk or call 07568 365885.